What's New
Your store keeps getting better.
We add something new every week. Start with the big announcements, or browse every change as it ships.
Every improvement and fix, as it ships.
October 2026
- Fixed
Product examples fit on your phone
Feature descriptions and product videos now stay within the screen on phones and tablets.
- Fixed
Clearer booking examples
The booking examples on our website now show the full service price and any selected extras together.
- Fixed
Your full logo on closed store pages
Wide and tall logos now display in full on your opening-soon and temporarily closed store pages.
- Fixed
Selling guides that fit your phone
You can now scroll through our selling guides on your phone without the page moving sideways.
- Fixed
Accurate order counts in product reports
Your product reports now count each order once when a customer buys the same product in several lines, such as appointments at different times.
- Fixed
Ticket stock that matches your event
Your product reports now show the same remaining ticket places as your storefront, including tickets already issued and places held at checkout.
- Fixed
Booking extras on your first receipt
Your customers can now see their booking extras and quantities on the order receipt sent after checkout.
- Fixed
Group cancellation emails show which places are affected
Customers now see how many places were cancelled and how many remain confirmed, with one clear update for each group booking.
- Fixed
Resend one clear confirmation for a group booking
Resending booking details now keeps the remaining group together and shows the right extra quantities, including extras added at the appointment.
- Fixed
See every extra on booking confirmations
Your customers now see their selected extras after paying, with the right quantities for group bookings.
- Fixed
Cleaner product names, your full logo, and a few display fixes
Simple products no longer show “Default” after their name, and your whole logo now shows on your shop's sign-in and account pages.
- fixed: A product without options is now just its name everywhere: orders, emails, invoices, inventory, reports and AI shopping feeds.
- fixed: Wide logos are no longer cropped to a square on your shop's sign-in and account pages.
- fixed: The daily bars on your Analytics sales chart show up again.
- fixed: When a shopper picks a colour or style, their cart shows the photo of that exact option.
- fixed: Long AI insight titles no longer run under the buttons beside them.
- Fixed
Ticket QR codes now show up in every inbox
Guests on Gmail and Outlook can now see their QR code in ticket and reminder emails, so they can scan straight in at the door.
- Improved
A better-looking page while your store is closed
When your store is opening soon, offline for updates or paused, shoppers now see a page in your own colours and fonts, with your logo front and centre.
- New
Run your front desk from your phone
AnnouncementShopstar Go Front Desk is a new app for you and your team, on every plan: see today's appointments, mark who has arrived, take the balance on the card saved with the deposit, and scan event tickets at the door.
- new: Your staff sign in with their own email and see their own appointments. Turn on Staff can see everyone's appointments if you'd rather they see the whole calendar.
- new: Create, move and cancel bookings, block out time, and send a payment link without opening a laptop.
- new: Get a notification when a booking comes in, is cancelled or moved, or when a customer pays.
- New
Take deposits for bookings, and collect the rest at the appointment
AnnouncementChoose how customers pay for each service: in full, a deposit now and the rest at the appointment, or on Subscription, everything at the appointment.
- new: Customers who pay a deposit by card can save it, so you can charge the rest once they arrive, including any extras they approve on your screen.
- new: Send a payment link that lasts, or mark the balance as paid in cash or on your own card machine. There's no Shopstar fee on money you take yourself.
- new: Manual bookings can send a deposit link, and the Balance due filter on your calendar shows who still owes you.
- improved: Your sales and reports count only the money you've actually collected.
- Improved
Build your store before verifying your identity
Before you start identity verification, give your store its own name, add a short bio and publish at least one product with a photo. Your store stays hidden from shoppers until you're verified, so you can build it at your own pace.
- Improved
Shopify imports now confirm the store is yours
Before Shopstar reads a Shopify catalogue, add a product called “Shopstar Go Verification” to that store. You only need to do it once per store, and you can delete it afterwards.
- Improved
Your store opens to shoppers once you're verified
Until your identity check and payments are approved, shoppers see an "opening soon" page. You can preview your store from your dashboard at any time.
- improved: If your identity check or payments ever need attention, your store shows the "opening soon" page again until it's sorted.
- Improved
Upload digital files up to 2GB
You can now sell bigger downloads, like video courses and print-ready art packs, with files up to 2GB each. Large files also finish their safety check reliably.
- Fixed
Courier tracking stays in step
Orders booked with Bob Go now follow courier collection and delivery updates. Cancel the courier booking before cancelling the order.
- Improved
Clearer courier setup and delivery details
Connect your Bob Go sales channel, add delivery instructions when booking, and see how courier charges and billable weight compare with your booking.
- New
Ship with Bob Go: courier prices at checkout and one-click bookings
AnnouncementConnect your Bob Go account and customers can pick a courier at checkout, priced for their address. Then book the courier from the order, print the waybill, and tracking updates on its own.
- new: Customers see the delivery options you set up in Bob Go, with the dates their parcel should arrive.
- new: Book The Courier Guy, Pudo, Aramex and more from any order. The courier your customer chose is already picked.
- new: When the courier collects and delivers the parcel, the order updates and your customer gets their tracking link.
- Fixed
Shipping or cancelling an order updates the page straight away
When you mark an order as shipped or cancel it, the order page now updates in place instead of reloading, so you no longer see a brief error screen in Safari.
- New
Compare your selling costs
See what selling on different platforms costs in South Africa, using your monthly sales and average sale amount. Compare published fees for products, downloads, bookings, tickets and memberships.
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