Payments & finances
Payments & finances
Get paid, set up payouts, understand fees, and handle refunds.
Payments & finances
Get paid, set up payouts, understand fees, and handle refunds.
7 articles
Getting paid
Payouts & fees
Understanding payouts
When and how the money from your sales lands in your bank account.
4 min read
Understanding fees
What you pay on each sale and how to read your invoice.
4 min read
Get a tax invoice for your fees
Each month we send you a VAT tax invoice for the Shopstar fees already deducted, so your accountant can record them and claim the VAT.
5 min read
Export a fee report for your accountant
Download an interim fee reconciliation for any date range — handy for mid-month, VAT-period, or year-end bookkeeping.
4 min read
Currencies
Refunds & disputes
Still need a hand?
Our friendly support team usually replies within a few hours. We are happy to help — no question is too small.