Moving your booking catalogue should not mean rebuilding it one service at a time. Shopstar reads your public Booksy venue page, lets you review exactly what is available, and imports only the sections you choose.
Before you start
- Your public Booksy venue link — no Booksy password or private account access is needed
- Owner or manager access to your Shopstar dashboard
- A Shopstar store currency that matches the currency shown on your Booksy page if you plan to import services
- A quick check that the services, prices, team, and opening hours on your public Booksy page are current
Match your currencies first
Shopstar will not import services when your Booksy page and Shopstar store use different currencies. Change your store currency to match before importing services. You can still import business details, staff, hours, or reviews without importing service prices.
Import your Booksy catalogue
- 1
Open the catalogue migration tool
In your Shopstar dashboard, open Products, click Resources, and choose Migrate booking catalogue.
- 2
Choose Booksy and paste your link
Select Booksy, paste the full public venue link, and click Read my page. Use the venue page customers can open in a normal browser, not a private account or appointment link.
- 3
Review what Shopstar found
Check the business name, location, services, prices, durations, staff, opening hours, photos, and any notices. Nothing is imported during this preview.
- 4
Choose the sections you want
Turn Services, Staff, Opening hours, Business details, and Reviews on or off. Opening hours need Staff because each imported team member owns a schedule. Reviews are off by default and only reviews confidently matched to a service can be published.
- 5
Choose individual services
Keep or untick each service in the service list. This is useful when you want to leave old, seasonal, or duplicate services behind.
- 6
Start the import and leave the page open
Click Import my catalogue. The progress screen shows resources, services, business details, media, and reviews as they are handled. If a photo cannot be copied, the rest of the import continues and the completion screen explains what needs attention.
- 7
Review your drafts before publishing
Open Products and review every imported booking product, its price, duration, assigned staff, availability, description, photos, payment settings, and cancellation rules. Imported services stay in Draft until you deliberately publish them.
What comes across
- Services, categories, descriptions, public prices, and durations
- Service-to-staff assignments when Booksy publishes that relationship
- Staff names, descriptions, and public profile photos
- Weekly opening hours for imported staff
- Business logo, cover and gallery photos, address, description, website, and public social links when available
- Public reviews that can be confidently matched to an imported service, when you opt in
Services with several options
A service with several public price or duration options becomes separate draft booking products so each option keeps a clear price and duration. Review their titles before publishing.
What does not come across
- Past or future appointments and their customer details
- Private notes, messages, payment records, or account settings
- Retail stock and products
- Booksy logins, subscriptions, or payment setup
- Service bundles or add-on details that are not fully published on the public venue page
- Reviews that cannot be safely tied to a service
Importing the same page again
You can run the same Booksy page again after updating it. Shopstar reuses items it has already imported and skips duplicates. The completion screen tells you when everything was already in your catalogue. Always review the result because an existing Shopstar item is not overwritten just because its public Booksy version changed.
Troubleshooting
- Link not accepted: open your public Booksy venue page, copy its complete address from the browser, and try again.
- Currency warning: change your Shopstar store currency to the source currency, or turn Services off and import the other sections only.
- A service or team member is missing: confirm it is visible to customers on the public Booksy page, then create a fresh preview.
- No reviews imported: reviews must be selected and must name an imported service clearly enough to match it safely.
- A photo failed: finish the import, then upload that image directly while reviewing the draft product or resource.
- Import failed: use Try again after checking the public page still opens. If it continues, contact Shopstar support with the public link and the time you tried.
Frequently asked questions
Will customers see imported services immediately?
No. Imported booking products are Drafts. Check each one and publish it only when its price, duration, staff, availability, and payment settings are ready.
Can I import staff without services?
Yes. Turn Services off and keep Staff on. You can also bring across Opening hours, but Staff must stay selected because the hours belong to those imported resources.
Does this cancel or move my Booksy appointments?
No. The importer reads public catalogue information only. Existing appointments and customers stay in Booksy and should be handled separately.
Will a second import create duplicates?
Items already imported from the same Booksy page are reused or skipped. Shopstar does not duplicate them, and the completion summary shows how many items were skipped.
Do I need to share my Booksy password?
No. Never share it. The migration uses only the public venue page that any customer can visit.